KLM completes largest ever aviation safety culture survey
At the Future Sky Safety final conference held at EUROCONTROL headquarter in Brussels in November, KLM’s Jaap van der Berg presented insights from KLM’s safety culture survey, which was let by FSS partner NLR. With more than 11,000 replies to the survey, this makes it the largest aviation safety culture survey to date, beating FSS’s previous record of 7243 replies for its European pilot survey in 2016. The results were positive for KLM, and the company is reflecting on where it can further improve its safety culture. See the slides here.